Shipping policy

Shipping Policy

Thank you for shopping with us at BruceFordSpeaks. We appreciate your support and are committed to delivering your order with excellence and care.

Order Processing

Please allow 2–7 business days for order processing before shipment. Orders are processed Monday through Friday, excluding weekends and holidays.

During high-volume periods, launches, promotions, or holidays, processing times may be extended.

Shipping Times

Estimated shipping times are as follows:

  • Domestic (U.S.) Orders: 3–7 business days
  • Expedited Shipping: 1–3 business days
  • International Orders: 7–21 business days

Shipping times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Package weight
  • Delivery destination
  • Shipping method selected

Occasionally, we may offer free shipping promotions on qualifying orders.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to appear.

Delayed or Lost Packages

We are not responsible for shipping delays caused by:

  • Postal carrier disruptions
  • Weather conditions
  • Customs processing
  • Incorrect shipping information provided by the customer

If your package is marked “Delivered” but cannot be located, please contact the shipping carrier directly.

Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is entered, please contact us immediately at:
[Insert Your Support Email Here]

We cannot guarantee address changes once an order has been processed.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the item
  • Photos of the packaging

We will review the issue and work toward a resolution.

International Orders

International customers are responsible for:

  • Customs fees
  • Duties
  • Import taxes
  • Additional country-specific charges

These fees are not included in the product or shipping price.

Digital Products & Services

Digital products, coaching sessions, consultations, speaking engagements, and downloadable content are delivered electronically and are not subject to physical shipping.

Contact Us

For shipping questions or customer support, please contact: BookBruceFord@gmail.com